Conoce la relación entre los estados de Multivende y los de los canales en nuestras integraciones nativas.
Cada canal de venta maneja diversos estados para los tipos de entrega, no obstante en Multivende poseemos estados normalizados dentro de la plataforma; estos los obtienes consultando el endpoint Get Delivery Order Status
Del response se deben guardar los campos _id y code, que deben ser mapeados con los estados del sistema.
A continuación, se detallan la homologación de estados de las ventas en Multivende y su relación con los estados de las ventas en los canales.
Multivende
Estado en Multivende campo code Descripción
_delivery_order_status_pending_
La orden ingresó en el sistema.
_delivery_order_status_handling_
Se está preparando la orden para el envío.
_delivery_order_status_ready_to_ship_
La orden está lista para el despacho.
_delivery_order_reschedule_
La orden se reagendó.
_delivery_order_status_shipped_
La orden se ha enviado.
_delivery_order_status_delivered_
La orden se ha entregado.
_delivery_order_status_not_delivered_
La orden no se entregó.
_delivery_order_status_cancelled_
La orden se ha cancelado.
_delivery_order_status_under_review_
La orden está en revisión.
Paris
Estado del canal Estado Multivende
awaiting_fulfillment
_delivery_order_status_pending_
ready_to_ship
_delivery_order_status_pending_
printed_label
_delivery_order_status_ready_to_ship_
closed_summary
_delivery_order_status_ready_to_ship_
shipped
_delivery_order_status_shipped_
delivery_in_progress
_delivery_order_status_shipped_
delivered
_delivery_order_status_delivered_
not_delivered
_delivery_order_status_not_delivered_
lost
_delivery_order_status_not_delivered_
rejected_by_carrier
_delivery_order_status_not_delivered_
_delivery_order_status_under_review_
_delivery_order_status_under_review_
_delivery_order_reschedule_
_delivery_order_reschedule_
returned
_delivery_order_reschedule_
return_in_process
_delivery_order_reschedule_
seller_received
_delivery_order_reschedule_
returned_to_seller
_delivery_order_reschedule_
cancelled
_delivery_order_status_cancelled_
deleted
_delivery_order_status_cancelled_
unable_to_fulfill
_delivery_order_status_cancelled_
Shopify v2
Estado del canal Estado Multivende
confirmed
_delivery_order_status_ready_to_ship_
in_transit
_delivery_order_status_shipped_
delivered
_delivery_order_status_delivered_
failure
_delivery_order_status_not_delivered_
null
_delivery_order_status_pending_
cancelled
_delivery_order_status_cancelled_
Mercadolibre
Estado del canal Estado Multivende
pending
_delivery_order_status_pending_
handling
_delivery_order_status_handling_
ready_to_ship
_delivery_order_status_ready_to_ship_
shipped
_delivery_order_status_shipped_
delivered
_delivery_order_status_delivered_
not_delivered
_delivery_order_status_not_delivered_
cancelled
_delivery_order_status_cancelled_
Amazon
Estado del canal Estado Multivende
unshipped
_delivery_order_status_pending_
partiallyShipped
_delivery_order_status_handling_
closed_summary
_delivery_order_status_ready_to_ship_
shipped
_delivery_order_status_shipped_
delivered
_delivery_order_status_delivered_
not_delivered
_delivery_order_status_not_delivered_
cancelled
_delivery_order_status_cancelled_
Vtex
Estado del canal Estado Multivende
window-to-cancel
_delivery_order_status_under_review_
ready-for-handling
_delivery_order_status_pending_
handling
_delivery_order_status_handling_
canceled
_delivery_order_status_cancelled_
cancel
_delivery_order_status_cancelled_
cancellation-requested
_delivery_order_status_cancelled_
shipped
_delivery_order_status_shipped_
delivered
_delivery_order_status_delivered_
Magento
Estado del canal Estado Multivende
pending
_delivery_order_status_pending_
new
_delivery_order_status_pending_
pending payment
_delivery_order_status_pending_
pending payPal
_delivery_order_status_pending_
processing
_delivery_order_status_handling_
on hold
_delivery_order_status_handling_
payment review
_delivery_order_status_handling_
closed
_delivery_order_status_cancelled_
canceled
_delivery_order_status_cancelled_
complete
_delivery_order_status_delivered_
Prestashop
Estado del canal Estado Multivende
pending
_delivery_order_status_pending_
Mapeo personalizado de estados
Ripley
Estado del canal Estado Multivende
delivered _delivery_order_status_ready_to_ship_
pending
_delivery_order_status_pending_
shipped
_delivery_order_status_shipped_
received
_delivery_order_status_delivered_
canceled
_delivery_order_status_cancelled_
closed
_delivery_order_status_cancelled_
Fcom - Linio
Estado del canal Estado Multivende
pending
_delivery_order_status_pending_
processing
_delivery_order_status_pending_
ready_to_ship
_delivery_order_status_ready_to_ship_
return_waiting_for_approval
_delivery_order_status_handling_
return_shipped_by_customer
_delivery_order_status_handling_
return_rejected
_delivery_order_status_handling_
shipped
_delivery_order_status_shipped_
delivered
_delivery_order_status_delivered_
returned
_delivery_order_status_not_delivered_
canceled
_delivery_order_status_cancelled_
failed
_delivery_order_status_cancelled_
ReadyToShip
_delivery_order_status_ready_to_ship_
PackadByMarketplace
_delivery_order_status_handling_
Shipped
_delivery_order_status_shipped_
Cancelled _delivery_order_status_cancelled_
Jumpseller
Estado del canal Estado Multivende
requested
_delivery_order_status_handling_
failed
_delivery_order_status_cancelled_
pickup_available
_delivery_order_status_delivered_
delivered
_delivery_order_status_delivered_
procesado
_delivery_order_status_delivered_
Equipo Integraciones API Multivende
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